We are presently offering FREE DELIVERY if the shipping address and the products vendor address is same, else we would charge 3% of the cost of the product. Typically our orders are shipped within 1-2 working days from the date of order, and delivered within 4-7 days of despatch. The goods are despatched by courier and you can track your orders online. We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy as follows:
- As mentioned above, most items are shipped within 1-2 working days of the order. However in some cases, it may take up to 3 working days to ship the order as we may have to procure it from some other warehouse or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
- We ship on all week days (Monday to Saturday), excluding public holidays.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the products is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us at email@example.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- You may track the shipping status of your order on our website, by signing in your account.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
*Note: In case we have to cancel any items from your order, we will ensure that your credit card is not charged for the cancelled item(s). If you have paid using a debit card/net-banking, your bank shall be instructed to refund the amount within 3 working days. However, the actual credit to your account will depend on your banks processing time, which may be 10-14 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same